This field story captures insights on customer experiences with transacting digitally at e-Mitra outlets. These outlets provide a range of government and private sector services, from bill payments to college admissions, through kiosks.
Small, Growing Businesses and Employment
Optimizing Network Referrals to Identify and Recruit Creditworthy Entrepreneurs
Arun Chandrasekhar, Emily Breza and Francisco Munoz, Rupika Singh, Khushboo Gupta
The effort of screening quality loan applications and identifying potential borrowers can be very tedious and time consuming. This brief presents findings from a study that seeks to optimize a referral protocol to identify credit-worthy entrepreneurs.
Rules of Thumb: Providing Timely Useful Financial Management Advice at Scale in India
This study assesses the impact of an affordable and scalable financial capability intervention that delivered rules of thumb based business advice to entrepreneurs, via voice-based mobile phone messages. … Read More
A Bird’s Eye View of Women Entrepreneurs in Tamil Nadu
This landscaping assessment reviews the entrepreneurship ecosystem for micro, small and medium enterprises led by women in Tamil Nadu, and provides a granular view of district-wise variations in entreprneuership activity and performance.  … Read More
Early Stage Assessment of Pradhan Mantri Mudra Yojana: Research Insights on Design and Implementation
This study focuses on understanding the design and implementation of PMMY to generate insights on early performance trends. … Read More
The Cream of the Crop: Targeting High Ability Entrepreneurs Using Microcredit Group Information
The study proposes an alternative means to measure entrepreneurial ability by leveraging existing networks of micro-credit clients to identify and target high ability entrepreneurs who can transition their enterprises to SMEs. … Read More
Experiments on Repayment Schedules in VWS, West Bengal
Study that examines the impact of introducing flexibility in repayment schedules on entrepreneurial activity and loan default. … Read More
Research Study On Start-up Ecosystem In Tamil Nadu
Study on the state of startup ecosystem in Tamil Nadu to present challenges and issues faced by startups to provide recommendations for a more enabling entrepreneurial environment. … Read More
Assessing Value Chain Digitization
This exploratory research study aims to map and analyse the various value chains that low-income consumers and merchants transact in, to identify strategies for promoting digitisation. … Read More
Productivity and Competition in India’s Brick Industry
This study examines the underlying role of financial misallocation in driving productivity dispersion, in India’s brick industry. … Read More
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