Small, Growing Businesses and Employment

This field story captures insights from a small merchant’s experience of running an e-Mitra centre in Jaipur, and highlights the barriers in nudging customers to pay digitally at the point of sale.

This field story captures insights from a small merchant’s experience of running an e-Mitra centre in Jaipur, and highlights the potential for digitising P2B and P2G payments.

Catalyst engaged with select e-Mitra merchants for a pilot project to promote card payments at these centers. This field story captures insights on the opportunities for digitising payments at e-Mitra centres.

This field story highlights barriers to digital payments adoption by micro and small merchants and identifies potential use cases, drawing from the experience of a merchant in Jaipur.

This infographic provides a snapshot of the different mobile-based, biometric and card-based digital payment solutions available in India, including a breakup of the technology prerequisites, transaction costs and limits across different platforms.

This learning note presents insights from a study conducted by Catalyst to understand pain points around GST compliance for wholesalers merchants, and identifies strategies for leveraging tax compliance as a hook for digitising payments.

Using ethnographic and in-depth qualitative interview research methods, this study sought to understand the factors that influence usage of cash and digital payment solutions among microbusinesses and market clusters of Jaipur, India. This report presents insights on the transaction profile … Read More

This learning note unpacks the barriers and opportunities for improving women’s adoption of digital payment solutions, based on an experiment conducted as part of the Catalyst program in Jaipur. The intervention sought to improve women’s access to formal financial services … Read More

This brief presents findings from a scoping study conducted with self-employed women from low-income households, to identify individual and household-level barriers to greater adoption of digital financial services. 

In this field story, a milk booth operator shares his experience of transitioning from cash to digital payments using a smartphone, as part of Catalyst’s payment digitisation pilot in Jaipur.