Small, Growing Businesses and Employment

This field story presents learnings from a study which tested a dedicated Interactive Voice Response System (IVRS) platform to spread awareness about digital payments among small merchants.

This report elaborates on potential pain-points in business operations and the financial context where digital financial service providers and policy-makers at large can innovate to provide the necessary support structures for Home-Based Businesses (HBBs) to improve their financial health.

In this compendium, we feature journeys of entrepreneurs from diverse sections of society and highlight the role of grit and perseverance in enabling their success.

This field story captures insights from a small merchant’s experience of running an e-Mitra centre in Jaipur, and highlights the barriers in nudging customers to pay digitally at the point of sale.

This field story captures insights from a small merchant’s experience of running an e-Mitra centre in Jaipur, and highlights the potential for digitising P2B and P2G payments.

Catalyst engaged with select e-Mitra merchants for a pilot project to promote card payments at these centers. This field story captures insights on the opportunities for digitising payments at e-Mitra centres.

This field story highlights barriers to digital payments adoption by micro and small merchants and identifies potential use cases, drawing from the experience of a merchant in Jaipur.

This infographic provides a snapshot of the different mobile-based, biometric and card-based digital payment solutions available in India, including a breakup of the technology prerequisites, transaction costs and limits across different platforms.

This learning note presents insights from a study conducted by Catalyst to understand pain points around GST compliance for wholesalers merchants, and identifies strategies for leveraging tax compliance as a hook for digitising payments.

Using ethnographic and in-depth qualitative interview research methods, this study sought to understand the factors that influence usage of cash and digital payment solutions among microbusinesses and market clusters of Jaipur, India. This report presents insights on the transaction profile … Read More