This project examines the pathways through which a digital platform can improve women’s access and take-up of government entitlements and create sustainable livelihoods.
Digital tools hold the promise of accelerating efforts of SHGs towards women’s social and economic empowerment while providing new opportunities to access information, services and livelihood opportunities. In recent years, several efforts have been made to leverage digital tools to enhance the functioning of women self-help groups. In Chhattisgarh, IWWAGE – an initiative of LEAD at Krea University, is partnering with the State Rural Livelihoods Mission (SRLM) and Haqdarshak Empowerment Solutions Private Limited (HESPL) to train SHG members on a digital application, which can enhance their livelihood opportunities. The digital tool, Haqdarshak, is an innovative mobile application developed by HESPL. The application provides a ready reference of more than 200 central and state government welfare schemes and programs, their benefits, eligibility criteria, documents required, and the application process for each scheme. HESPL provides training and handholding support to SHG members for using the app while building an understanding of the Haqdarshak model.
In addition to collaborating on the implementation of this livelihood model, LEAD and IWWAGE are conducting an impact and process evaluation of the Haqdarshak program, which will answer questions on its effectiveness and efficiency. The project is being implemented in four districts of Chhattisgarh (Raipur, Rajnandgaon, Dhamtari and Gariyaband) and over the past year around 2,700 SHG women have been trained to become Haqdarshak agents.