Publications

This report by Catalyst and People Research on India’s Consumer Economy (PRICE) provides a deeper context on small business profiles, infrastructure, needs, behaviors, and perceptions based on a large sample survey. The study focuses on small merchants with fixed establishments, … Read More

PayNearby is a start-up that aims to create the world’s largest hyperlocal fintech network in India, by enabling existing corner shops to become digital financial service hubs. In this piece, co-founder Anand Bajaj shares Paynearby’s experience in working with micro-merchants … Read More

Fingpay, a biometrics-based payments platform, seeks to facilitate seamless transactions without the need for customers to carry cash, cards, or phones on them. In this piece, co-founder of Fingpay, Pratyush Halen, shares insights from Fingpay’s journey in digitising payments using … Read More

This field story captures the experience of small merchants in adopting and using the BHIM UPI application. Merchants were onboarded to the BHIM QR code platform as part of Catalyst’s experiments to test strategies for enabling digital payment adoption in … Read More

Digitizing merchant can payments generate data trails that can be used by financial service provider to assess the credit worthiness of small merchants. This field story captures insights from a Catalyst experiment in which micromerchants were provided with a Point … Read More

This field story captures insights on customer experiences with transacting digitally at e-Mitra outlets. These outlets provide a range of government and private sector services, from bill payments to college admissions, through kiosks.