This field story highlights barriers to digital payments adoption by micro and small merchants and identifies potential use cases, drawing from the experience of a merchant in Jaipur.
Publications
Merchant Perspectives on the BHIM Experience
This note discusses learnings and insights from Catalyst’s pilot UPI awareness and activation campaign, followed by insights from a feedback survey that was conducted in March 2018. It provides an analytical perspective on the features that work in favour of … Read More
Digital Lending for Small Merchants: The Missing Road to the Last Mile
Lack of affordable credit from formal sources is a key factor hindering the growth of MSMEs in India. This learning note presents insights from Catalyst’s ‘Credit as a Hook’ pilot project. The pilot tested a digital payment and loan product … Read More
Accepting Card Payments – All You Need to Know
This primer provides information on different types of card payment solutions available for merchants, and highlights the features and benefits of each solution.
Benefits of Accepting Digital Payments
This infographic illustrates the benefits of digital payment transactions.
Everything You Need to Know About Mobile Payments
This infographic provides information on the various kinds of mobile payments solutions and platforms in India.
Catalyst’s Fintech for the Last Mile Incubator Program
This infographic provides a snapshot of the ‘Fintech for the Last Mile’ incubator program launched by Catalyst at IFMR. The incubator was designed to support start-ups that can reimagine and reinvent fintech products for the masses in ways that optimize … Read More
Catalyst’s Digital Payments Lab
This infographic provides a snapshot of the Catalyst program’s approach to promote last-mile digital payment solutions for underserved communities of merchants and consumers in India. Through a partnership with the Government of Rajasthan, Catalyst set up a Digital Payment Lab … Read More
Fintech Customer Centricity
This playbook aims to equip fintech companies with the tools essential to design customer-centric products and delivery models. Drawing on tools such as the CGAP Customer Centric guide, the Do It Yourself (DIY) toolkit developed by Nesta and Quicksand, the … Read More
A Small Business Go-to Guide for Going Cashless
This infographic provides a snapshot of the different mobile-based, biometric and card-based digital payment solutions available in India, including a breakup of the technology prerequisites, transaction costs and limits across different platforms.