Making Digital Finance Work for Women: Insights from an Innovative Training Program for MFI Clients

Making Digital Finance Work for Women: Insights from an Innovative Training Program for MFI Clients
September 2019-Smitha Cunigal
Lead Center : LEAD
Focus Area :Financial Inclusion, Capacity Building

This brief captures insights from an awareness generation and training program for MFI clients. The publication was developed as part of a multi-year capacity building program undertaken by LEAD and Sa-Dhan (Association of Community Development Finance Institutions), with assistance from HSBC. The training intervention aims at improving awareness and confidence among MFI clients in the use of various digital financial products and services, through a multi-pronged approach using presentations, videos, and games.


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This brief captures insights from an awareness generation and training program for MFI clients. The publication was developed as part of a multi-year capacity building program undertaken by LEAD and Sa-Dhan (Association of Community Development Finance Institutions), with assistance from HSBC. The training intervention aims at improving awareness and confidence among MFI clients in the use of various digital financial products and services, through a multi-pronged approach using presentations, videos, and games.