This field story captures insights from a small merchant’s experience of running an e-Mitra centre in Jaipur, and highlights the potential for digitising P2B and P2G payments.
Tuning into the Sound of Digital Transactions
Catalyst
2018
2018
This field story captures insights from a small merchant’s experience of running an e-Mitra centre in Jaipur, and highlights the potential for digitising P2B and P2G payments.
Associate Director, Research & MLE (Gender x Digital hub)
Mahima Taneja leads research and monitoring, learning & evaluation for the Gender x Digital (GxD) hub at LEAD. She brings over a decade of experience in research and evaluation, with work spanning gender equality, urban policy, WASH, and adolescent sexual and reproductive health.
Previously, Mahima worked with the Gates Foundation in India, managing multiple evaluations under the Women’s Economic Empowerment and Inclusive Financial Systems portfolios. She has also held roles at Sambodhi, ISST, and Oxfam India, and is an active member of the Evaluation Community of India.
Mahima holds an M.A., M.Phil., and Ph.D. in Political Science with a specialisation in Gender Studies from Jawaharlal Nehru University, New Delhi, where her doctoral research explored the gendered politics of urban public spaces. She has taught at the University of Delhi and published widely on feminist evaluation, inclusive cities, and women’s movements in India.
Knowledge Management Specialist
Shanmugam Manoharan is a Knowledge Management Specialist at LEAD, with a strong interest in making research and evidence accessible and actionable. Over the years, he has worked with organisations such as the World Bank, Delhi Assembly Research Centre, and other development institutions, contributing to a range of initiatives on rural development, gender-transformative evaluations, and livelihoods programs.
Shanmugam holds a Bachelor’s and Master’s degree in Political Science from Jawaharlal Nehru University.
Passionate about the intersection of gender, caste, livelihoods, and social inclusion, Shanmugam is dedicated to delivering people-centered solutions that deliver real impact. Outside work, he enjoys history books, travel, and a good mystery thriller.