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Author Archives: admin

Segmenting Low-income Clusters for Digital Payment Solutions

Deepti Kc

As part of the Catalyst program at LEAD, the Digital Payments Lab implemented a series of research projects and operational initiatives centred on digitising a low-income cluster, Bhatta Basti, in Jaipur city. This learning note is the first installment in … Read More

How Digitally Ready are the Urban Ultra-poor?

Mridulya Narasimhan, Nidhi Punmia

LEAD and Catalyst, in collaboration with SEWA Bharat, conducted a survey of 442 ultra-poor households in the Bhatta Basti area of Jaipur. This learning note presents insights on the respondents’ current needs, behaviors, and perceptions with regard to digital payments … Read More

Promoting Digital Payment Solutions Through Canopy Stores

Catalyst

As part of the Catalyst initiative to promote digital payments, we conducted an experiment to explore economical alternatives to create awareness about various digital payment platforms. This field story captures learnings from the ‘Digital Mela’ initiative, where a canopy store … Read More

Women in Ultra-poor Communities & their Role in Household Financial Decision-making and Digital Participation

Maya Durvasula, Mridulya Narasimhan, Nidhi Punmia, Vaisnavi Gnanasekaran

This brief presents findings from a scoping study conducted with self-employed women from low-income households, to identify individual and household-level barriers to greater adoption of digital financial services. 

Milking the Benefits of Digital Payments – A Journey Towards Finding Simple Solutions

Catalyst

In this field story, a milk booth operator shares his experience of transitioning from cash to digital payments using a smartphone, as part of Catalyst’s payment digitisation pilot in Jaipur. 

Why I Tried Digital – A Dairy Distributor’s Story

Catalyst

In this field story, a dairy distributor talks about the challenges and pain points in operating in a cash-intensive ecosystem and shares his experience in transacting using a UPI platform as part of Catalyst’s pilot in Jaipur. 

Paybee: Let’s Buzz Payments

Catalyst

PayBee is a UPI-based payments platform that digitizes B2B payments across all verticals in the market, with a focus on the dairy, FMCG, and pharma sectors. This field story captures operational insights and challenges from Paybee’s experience in digitizing payments … Read More

Digitizing Dairy B2B Supply Chain: Experience from the Field

Tunisha Kapoor, Preethi Rao

This note presents learnings from Catalyst’s pilot to digitise the B2B supply chain of Saras Dairy in Jaipur. The pilot project was identified as a potential use case with a strong business value proposition for all stakeholders and an opportunity … Read More

Digitising Khatta System – Journey of MeraPaper

Catalyst

The field story illustrates how the founders of Merapaper, an innovative mobile application, conceived the idea for the application and took it from ideation to implementation. The application aims to revolutionise the time-intensive, cash dependent and high frequency payment collection … Read More

Service-level Agreements for Inclusive Urban Sanitation Services – Lessons from a Global Review

Sujatha Srinivasan

In 2017, BMGF/DFID commissioned a rapid cross-regional review of the outcomes of this partnership portfolio and identified lessons that can be applied to future projects and in cities’ future investments in sanitation services. This report documents key lessons from this … Read More